Process improvement for the live events industry
I have been in this industry since 2007. I know the night shifts and the Friday-evening panic.
Sound familiar?
- Every season starts from scratch, because nothing from last year was written down.
- Five of ten people stand around, because the planning failed at one point.
- If management does not live the digital tools, the team only pretends to use them.
This is not a character problem. It is a structural problem — and structural problems can be fixed.
I know companies that have been making the same mistakes for years, because nothing is documented and nobody makes the call.
I also know what it is worth fixing: at the IMS 2026 teardown, the time needed came down from 20 hours to 10 against the previous year — through better qualification, not more people.
What I actually work on
Process documentation
Every run defined, every piece of kit accounted for, so the next show does not start from memory.
Quality management
The detail that decides whether a show runs or wobbles, held to the same standard every time.
Inventory and supply chain
Every case checked, every delivery on time. Events without the avoidable hurdles.
Digitalisation
Digital planning and job records where they save real time in a business that runs on deadlines.
Developing your people
Talent meets technology. Crews that can be trusted with a site, not just a task.
Let us talk before the next season.
In a first conversation we look at where your time and money actually go, and what can be changed without stopping the business. No obligation, no charge.