More efficiency, less chaos — process work that doesn't stop the business.
I look at how mid-sized companies and skilled-trades businesses actually run, improve the way they work, and put digital tools and AI exactly where they take real weight off the operation.
Two routes to the same work.
I support companies directly with process improvement and digitalisation — and from November 2026 I also take on fixed-term operational process and project mandates. On my own, or as part of an experienced consulting or project team.
The substance stays the same either way: understand how the work runs, improve it, and get it implemented — without stopping the business.
No more frustration:
Stop feeling like the business is running you — instead of you running it.
Plenty of mid-sized and trades businesses do good work — and still lose energy, time and money every day to the way things run internally. Unclear responsibilities. Communication that gets stuck somewhere. Processes nobody ever wrote down.
I’m Sebastian Waack. I look at how your business actually works — not how it looks on paper. Then we make it better. Concrete. Workable. With the right AI tools, where they genuinely help.
What I offer:
Specialist solutions, industry by industry:
What I do for your business
No packages. No off-the-shelf solution. Every business is stuck in a different place — so I start by understanding where.
I’m not the kind of consultant who builds a deck and leaves. I work operationally — close to the day-to-day, straight with the people who decide. My experience comes from real projects: skilled trades, live events, mid-sized industry. Situations where mistakes cost money and the pressure is real.
So what are you waiting for?
Let's talk about your business.
Let’s work out together where your business loses time and money every day — and what can actually be changed. Hit the button and we’ll talk it through.
Industries I work in
Direct. Experienced. Close to the day-to-day.
My work starts where others stop asking.
I learned what works — and what doesn’t — on real projects. Three sites running at once, deadlines too tight, teams that have never met, subcontractors who don’t show up. I know the moment where the plan meets reality.
What I took from it: good consulting doesn’t start with a method, it starts with honesty. About where things actually stand. About what is doable. About what it costs to do nothing.
I work with decision-makers who have no time for theory and need something concrete. If that’s you, let’s talk.
HOW I WORK
What working with me looks like
With direct clients, I work in three phases:
01
Getting to know each other, remotely
Once a week · 1–3 months
Before I recommend anything, I want to understand how your company really works — not on paper, but day to day.
We start with weekly remote sessions. I ask questions, I listen, and I get to know the people who carry the business. Depending on size and complexity, this phase runs one to three months.
By the end I know exactly where it is stuck — and you know how I work.
02
Deep dive on site
Hands-on · In the real operation
No approach built on slides. I come into your company and watch how the work actually gets done — not how it is documented.
I go where the processes happen: the workshop, the warehouse, the front desk, the shop floor. I talk to the people who roll up their sleeves every day. Because most bottlenecks are not visible from the management floor — they are visible right there.
Hands-on is not a buzzword here. It is how I work.
03
Roadmap & hybrid support
Concrete · Workable · Supported
After the deep dive, everything is on the table. I build a concrete roadmap — prioritised, realistic, with clear next steps. Not an 80-page concept that ends up in a drawer.
I support the rollout in a hybrid way: on site when it matters, remote when that is enough. The work keeps moving without me having to stand in your business permanently.
The goal: that your team ends up knowing what it is doing, and why.
Write to me — or just pick up the phone.
Your direct line to me.
I’m glad to hear from you and will get back to you as quickly as I can.
For companies: talk through a project in your business.
For interim providers, consultancies and project teams: discuss a mandate or project. Available from November 2026, preliminary talks any time.
No particular reason: set up a professional exchange.
- Bremen & online via Zoom
- anfrage@sebastianwaack.de
- +49 (0)176-414 862 64